Broken iPod
My 5th Gen (video) iPod broke within the first week of ownership. The hard drive was clicking and it was showing a sad iPod boot screen, despite several reset attempts by holding Select (middle) and Menu (up) and putting it in disk mode by pressing Select and Play (down) when the Apple logo is displayed. I took it back to Mac-Pro where my wife bought it, and they sent me to the Apple Store, where it was promptly replaced. It’s working fine now.